AI-powered platform generating visual book summaries from raw text. Slide decks, social media export, and an interactive discovery feed.
Initiated enterprise-wide security hardening program and led global ATM operations across 24/7 contact centers in Canada, US, and India with automation-driven efficiency gains.
Boosted managed-services margins from ~30% to ~55% and centralized workflows in Azure DevOps, shifting teams from reactive support to strategic delivery using Kanban methodologies.
I ride for my uncle, aunts, cousins, survivors, those enduring treatment, and the brave children fighting for their lives. Every dollar funds life-changing research at The Ohio State University.
Open to new opportunities and conversations about technology and leadership.
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